Customer Complaint Supervisor

20-25W/year

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Education requirements:

Junior college

Experience requirements:

5-10 years

Work area:

Responsibilities:

None

Requirements:

1. 5+ years of experience in quality control related positions in knitted fabric dyeing factories (including frontline), and 2+ years of experience in handling customer complaints in dyeing factories.
2. Possess excellent professional knowledge of knitted fabrics, be familiar with the causes of quality problems in knitted fabrics, and be able to efficiently determine the responsibility for quality problems and provide reasonable solutions.
3. Sensitive to fabric technology and quality issues, with strong data analysis skills.